Branch networks are always under pressure to capture and balance data more quickly and accurately, sell more products and services, and provide better customer service. Financial institutions also need to streamline deposit processing. Through virtual transaction and imaging technology, Premier Back Counter increases staff productivity while improving the quality of your customer’s transactions, reducing errors, easing workloads and facilitating early transaction posting. The truncation of checks at the point of presentment also reduces courier costs.

Quality Assurance
The Image Analysis (IA) option functions as a complete quality control application, with specific capabilities based on your business rules. Together, these quality checks provide high-confidence image quality assurance and minimize warranty and satisfaction risks:

Image Quality Analysis provides independently configurable image quality tests, checking for skews, dark bands, partial images and CAR/LAR Confidence levels.

Image Usability offers a library of configurable tests to confirm the usability of selected data fields on each image, such as payee, signature, endorsement and amount.

Verification and Re-Image Workflows ensure that employees can override and correct problems detected by IA, delivering archive quality images from the outset and eliminating the costly exception work of centralized image quality assurance.

Ease of Use
Premier Back Counter leverages the simplicity of Internet and Microsoft® Windows® technology to help train employees quickly and make them more productive. An intuitive graphical user interface uses familiar icons and tools to rapidly and accurately execute tasks. Better trained and more knowledgeable employees will be able to transition seamlessly in a high-turnover environment.

Work Automation & Risk Reduction
With its Courtesy Amount Recognition, Legal Amount Recognition, Intelligent Character Recognition (CAR/LAR/ ICR) and image workflows, Premier Back Counter can reduce keystrokes and save time. It also identifies transaction errors and optionally prompts the user to correct them before they become part of the processing stream, and captures and validates account information and images, assisting in early fraud detection and the identification of potential NSF items. With Premier Back Counter, you increase transaction quality and reduce transaction cost, while freeing staff to provide better customer service and cross-sell new products.